Privacy Policy

We (referred to as 'we', 'us' or 'our') are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect and store the information you provide through the Redmont Bitmark website (the “Website”).

These principles will be upheld:

  • To be transparent about the collection and processing of your personal information:

We want to put you in control to make informed choices about how your personal data is used and processed. That's why we've created our website. To support this, we use a range of methods and procedures to provide you with relevant information on the use of personal data.

If we determine that you require specific details, we will provide this information at the appropriate date and time.

We are happy to answer any questions and will provide any clarifications you need regarding any limitations imposed by law. You can contact us by email at the address below: info@redmont-bitmark.com

  • Personal data will be used solely for the purposes set out in this policy.

Personal Data may be processed by Us for a range of purposes, including to provide the website to you and connect you with third-party trading platforms (the 'Services'); to improve the site; to protect our rights and interests; to support the maintenance and provision of the Services; to comply with regulatory or legal obligations; and to conduct administrative and business activities that facilitate the delivery and use of the Services.

We also process personal data to gain a better understanding of your preferences and needs.

  • To access essential tools and resources that help you safeguard your data protection rights:

To help you exercise your rights, we have robust processes in place. Contact us at any time to request access to your personal data. We can amend or delete it, restrict or stop its use for specific or broader purposes, or transfer the information to you or a third party. We will endeavour to accommodate your requests.

  • Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we remain committed to applying a broad range of measures and best practices to ensure your personal data stays protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains what personal data the company collects about individuals, how it is processed, shared with third parties, and secured, among other details.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including through combining information we hold with other data we have or can access.

The Policy defines ‘processing’ as any activity that involves the use or collection of personal data. This includes the management, structuring and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect or solicit information from anyone under 18 years of age. We also do not knowingly permit such individuals to use our services. If we learn that we hold information about a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we collect personal data. We may ask you to provide personal data in certain cases. In other cases, we collect personal data by analysing how you use our services and channels, or by receiving your information from our third-party partners.

3. No obligation to disclose personal information to the company and the potential consequences.

You are not required to provide us with any personal data. However, in some situations, choosing not to provide it may prevent us from delivering our services or restrict users’ access to the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes your online activity log; traffic data (such as IP address and the date and time of access); the language you use; software crash logs; the browser type; and information about the device you use. The information we collect is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect to a third-party online trading platform through Us.

Personal information you submit directly to third-party platforms to facilitate trading: this includes your full name, address, telephone number and email address.

5. The legal basis and the rationale for processing personal data

Your personal data is processed by the company for the purposes set out in this section and in accordance with the applicable legal basis.

Without a lawful basis, the company is not permitted to use personal data about you. The legal bases upon which the company may rely when processing your personal data are:

  • You have given your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information through our website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process data to pursue their legitimate interests. For example, to improve our services or to defend legal claims.
  • Processing is necessary to comply with a legal obligation.

Please contact us by email for further details about the processing required to safeguard legitimate interests.

Below is a list of reasons and legal bases under which we may use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal information with third parties at your request to access digital trading

If you request it, we may collect your personal data to share with third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns, we require personal data to address any enquiries you may have regarding the services.

The processing is necessary for the company’s legitimate interests or those of a third party.

Personal data is processed to comply with legal, administrative and judicial obligations, and to fulfil statutory and regulatory requirements.

To comply with legal obligations, processing is necessary.

To enhance and maintain Our Services, we may use Personal Data. This includes, among other things, crash logs, error details, and malfunction reports that we collect in relation to Our Services.

Processing is necessary for the legitimate interests of the company or a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary for the company’s legitimate interests or those of a third party.

To carry out and manage activities that support our service requirements, including back-office operations, business development, strategic decision-making, governance and oversight, and related functions

Processing is necessary for the legitimate interests of the company or a third party.

To conduct analyses, including statistical analyses to inform decisions on various issues, we employ a range of analytical techniques (including statistical ones).

Processing is necessary for the company's legitimate interests or those of a third party.

To safeguard our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to protect our rights, interests and assets, or those of third parties, in compliance with any applicable laws, regulations or agreements, and any conditions, terms or policies.

Processing is necessary for the legitimate interests of the company or those of a third party.

6. Disclosure of Personal Data to Third Parties

The company may also share personal data with third-party companies that provide services to us, such as hosting and storage providers, including IP address information and user experience analytics.

At your request, we can share specific personal data with third-party trading platforms. In such cases, we will pass on the personal data you have provided to us to those third-party platforms. Their use of your personal data is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners. This enables the Company to access the resources required to enhance and improve the products and services it offers to its customers.

Where necessary to safeguard the rights of third parties or protect assets, The Company may disclose personal data to regulatory, local, or other competent public authorities, as required by law.

We may also, where relevant, share your personal data with potential investors or buyers, or with lenders to the company or any other company within our group of companies, if such a transaction takes place (including any transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or insolvency of the company or any other business in the group.

7. Cookies and third-party services

We may use third-party services, including companies that deliver advertisements on our website or provide analytics. These companies may also use cookies or other technologies.

Cookies are small text files stored on your device when you visit or use our website. We use cookies to collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and customise the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.

Some of the cookies we use on our website are session cookies. These are temporarily stored on your device and remain only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period of time after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the site.

Types of cookies:

We may use them according to their intended purpose:

Type of cookie

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and for navigating our website. We use cookies to deliver the information, products and services you’ve asked us to provide.

They are essential for your device to download and stream data. This allows you to navigate the website, use its features, and return to pages you’ve visited before.

Additional Information

Cookies gather personal data, including your username and most recent login date, to verify that you are logged in to the site.

They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies enable us to recognise you each time you visit our site and also to remember your preferences.

Additional Information

They remain until their expiry date and are retained even after the browser is closed.

The cookie type

Cookies for performance

Scope

We use cookies to collect statistical data on site performance and to help improve it. They also enable us to carry out analysis on our website.

Additional Information

Cookies store anonymous data that is not linked to any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies may persist indefinitely.

Cookies are blocked or deleted

To block or delete cookies, you will need to change your browser settings. Below are links to guide you through the process for several of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website's features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes for which it is processed, as described in this policy, or for longer periods where permitted by law, regulations, policies, or applicable orders.

We will share your information with third-party trading platforms for 12 months. If you agree, we will continue to share your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it is not retained longer than necessary.

9. Transfers of personal information to a third country or an international organisation

Your personal information may be transferred to other countries (i.e., to a third country—one other than the one in which you reside) or to international organisations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and ensures that data subjects can assert their rights and access effective legal remedies.

These protections and safeguards are available to all EEA (European Economic Area) residents.

  • Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
  • The transfer is made under a legally binding and enforceable agreement between public authorities or bodies in accordance with Article 46 (2) (a).
  • The transfer was carried out in accordance with the European Commission's Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses approved by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when transferred to third countries or international organisations. To request this information, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented suitable organisational and technical measures to protect personal data. This includes preventing accidental or unlawful destruction, loss, or alteration of personal data.

We do not guarantee or warrant that the security of your personal data will be maintained without error. Nor are we liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure of personal data due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.

Where legal or other obligations beyond our control apply, we may be required to disclose your personal data to third parties, such as public authorities. We cannot control the security measures applied to your personal data by those third parties in these situations.

No method of transmitting personal data over the internet is completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites

Links to third-party websites and applications are provided on this website. These sites and apps are not controlled or overseen by the company. We are not responsible for the collection or processing of personal data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps, we recommend that you carefully read their privacy policies before deciding to access or use their apps. We also advise that you provide any personal data directly to them.

12. Changes to this Policy

This policy may change at any time. If we update it, we will notify you by posting the revised version on our website. Where we make significant changes, we will also try to inform you through appropriate channels and publish a notice on our website. Unless stated otherwise, any amendments will take effect once the revised policy is published.

13. Your rights in relation to your personal data

You are entitled to request that we verify the accuracy of the personal data we hold about you, correct any inaccuracies, and delete any personal data we do not require. You may also restrict the scope or types of processing of your personal information.

If you are an EEA resident, please refer to this page:

These rights are available to you in relation to the information you provide concerning your personal data. You may request to exercise your rights by sending an email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If they are accurate, you will be able to access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request

Your right to access personal data must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights and freedoms, the company may refuse to comply or restrict the extent to which it can fulfil the request.

Right to rectification

The Company is authorised to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following grounds apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, for reasons related to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) Your personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to restrict the processing of your personal data.

If you request that your personal data be restricted, it may then only be retained with your consent, or in order to establish, exercise or defend legal rights or claims, or to protect the rights of another natural person, or where this is necessary due to a significant public interest within the European Union or a Member State, as applicable.

Your right to data portability

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability does not override the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the use of your personal data where processing is based on legitimate interests pursued by the company or a third party. This includes any profiling carried out solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or where processing is necessary for the establishment, exercise or defence of legal claims, we may continue.

Regarding direct marketing, you have the right to object at any time to the processing of personal data concerning you.

Right to decline consent

You may withdraw your consent for our processing of your personal data at any time. This won't affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.

You are entitled to lodge a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of personal data within the European Union.

The laws of the European Union and its Member States may limit your rights regarding your personal data, as set out in section 13.

We will provide the requested information in line with your rights under Section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the complexity of the request and the number of requests. Within one month of receipt, we’ll inform you of any extension and the reasons.

Provided this does not contravene section 13 of the law, information requested under your rights in section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if it is repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act.

If we have any doubts about the genuine identity of the person who submitted your request, the company may request further information.